CEO: Talk to staff even when the news isn’t good

A CEO should address staff confidently even when the going gets tough, says Dan Knotts, CEO of R.R. Donnelley. “People want to be in the know, so they need to be able to connect with you and the organization and understand what’s going on,” he says.... read more

Attract Top Talent by Building a Better Employer Brand

When it comes to building an exemplary credit union, you understand the importance of hiring the right people. As the collective face of your institution, your employees are responsible for everything from a new member’s first impression to a long-time member’s... read more

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