As your team grows, there are more tasks to delegate and outcomes to manage, more communication issues to navigate, and more interests and motivations to consider. As those issues build up, it then becomes easy to have soft skills slip. Unfortunately, it’s exactly then, when you don’t give everyone the attention, feedback, and coaching they need, you all lose. Your team can easily slip into disorder or simply resentment for you as you break promises, forget what matters to them, and struggle under the growing stress. Sound like a familiar problem at your financial institution? CLICK HERE to read more.

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